Privacy Policy

Last updated: March 2024

1. Introduction

At R3X.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

2. Information We Collect

Personal Information

  • Name and email address through Google Sign-In
  • Profile information (bio, credentials, hourly rates)
  • Payment information through Stripe
  • Client information and referral codes
  • Product and service listings

Usage Information

  • Log data and device information
  • Transaction history
  • Platform interaction data
  • Referral tracking information

3. How We Use Your Information

We use the collected information for:

  • Processing payments and managing transactions
  • Tracking referrals and commissions
  • Creating and managing user profiles
  • Providing customer support
  • Sending important updates and notifications
  • Improving our platform and services
  • Complying with legal obligations

4. Third-Party Services

We use the following third-party services:

  • Google Authentication for secure sign-in
  • Firebase for data storage and authentication
  • Stripe for payment processing
  • Cloud storage for profile images and products

Each third-party service has its own privacy policy and data handling practices. We recommend reviewing their privacy policies for more information.

5. Data Security

We implement security measures including:

  • Secure authentication through Google Sign-In
  • Encrypted payment processing via Stripe
  • Secure data storage with Firebase
  • Regular security audits and updates

6. Data Sharing

We share your information only in the following circumstances:

  • With payment processors to complete transactions
  • Between tutors and their clients for service delivery
  • For referral tracking and commission processing
  • When required by law or to protect our rights

7. Your Rights

You have the right to:

  • Access your personal information
  • Update or correct your information
  • Request deletion of your account
  • Opt-out of marketing communications
  • Export your data

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: hello@R3X.ai
Address: San Diego, CA, United States